Did you just receive a bouquet from FTD but there is no name? You are surely curious who the one sent you the bouquet so that you want to find out who sent the FTD flowers. There is a way that you can do to find out it as we explain below.
Finding Out The Sender of FTD Flowers
If you received a bouquet or flower arrangements but you do not know who it is from since there is no name, you are able to call the Customer Service of FTD team at (855) 202 – 3817. Usually, some senders omit or forget the card message as part of the checkout process. As a result, the flower arrangement is sent without the name of the sender.
So, just call the customer service of FTD now to find out the sender of the arrangement that you just received and the customer service of FTD will be happy to tell you who sent you the arrangement. After knowing the sender of the arrangement, then you are able to say thanks to the sender.
Anonymous Ordering in FTD
As explained in the official website of FTD, FTD often received a lot of feedback from the customers about anonymous ordering. Usually, the feedback that they received was that the recipient of the anonymous arrangement felt uncomfortable and even anxious about who the sender is. The majority of the anonymous bouquets were sent to women. FTD could not continue this practice anymore. So, FTD made a decision to protect the safety of all of their customers by asking a name to be provided with the order.
It does not mean that FTD will reveal your personal information such as email, address and phone number. However, FTD will release the name of the sender in the event when the recipient calls to ask.
So, if you want to send an arrangement for your loved one, it is better to put your name on the card in the arrangement so that the recipient will not feel confused, uncomfortable or even anxious.
Notifications For The Sender
If you order the flowers in FTD, when the delivery is complete, you will get an email confirmation from the team of FTD. The email is the confirmation that the arrangement that you ordered has been delivered. For all deliveries such as UPS or FedEx, the confirmations are sent when the driver’s scans hit their system. Then, you will get a follow up confirmation from the FTD team as well.
What do we have to do if we do not get the delivery confirmation? You are able to check your Spam or Junk folder in your email since it may be sent there. However, if you have checked it in your inbox, spam or junk but you still cannot find the email confirmation or even the recipient does not have the arrangement, you are able to contact the Customer Service of FTD. They will help you to solve this issue.
Some Tips to Order Flowers Arrangement in FTD
If you want to send the flower arrangement for a special day, of course it must arrive on the right day. Also, you have to make sure that you choose the best arrangement for the recipient. So, you have to order early. It is because when buying something for a special day sometimes anything else can happen around the time.
Let’s say that you want to send an arrangement to your mom as her birthday surprise which will take place in the week of Valentine’s Day. It means that it will be in the peak season. So, you have to make sure to order it in advance because in the peak seasons, the products are likely sold out.
Another thing that you have to note is that you can set the delivery for before the day. We understand that you want to deliver it on the actual day of the event such as graduations or wedding. However, you also need to note that the flower arrangements and plant in FTD take a journey on a plane or a truck at some point when they pass them to the shipping partners for delivery. Sometimes, the planes cannot fly due to severe weather. Or sometimes, the trucks deal with mechanical issues that can cause delays. So, it is recommended for you to set your delivery date for the day before the special event to permit the occasional delay in shipping if you can.
FTD provides the tracking alert. So, when your shipping label and card message are printed, the team of FTD will send you a tracking email. You have to make sure that the domain @farmgirlflowers.com is whitelisted with your email provider. It is done to make sure that the email that you get will not go to spam. You are able to sign up for email and SMS alerts with FedEx or UPS when your tracking number is activated so that you are able to follow your delivery to its destination.
Contact FTD Now!
So, are you ready for ordering flowers now for being sent to your loved one on their special day? You are able to contact FTD now by accessing the official website of FTD. There, you will be able to find a lot of bouquets or arrangements at various prices. If you feel confused to choose the arrangement among the options, you are able to go to the best selling section and there you can choose one of them. Here are some best selling arrangements in FTD.
- Simple Charm Bouquet : $75 – $96
- Eternal Affection Arrangement : $60 – $85
- Faithful Blessings Bouquet : $73 – $93
- Sunlit Meadows Bouquet : $55 – $75
- You’re Precious Bouquet : $65 – $95
- Best Day Bouquet : $62 – $105
- Lavender Field Mixed Flower Bouquet : $40 – $70
Once again if you are the recipient of flowers from FTD and you do not know who the sender is, you are able to contact the Customer Service of FTD.